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Disneyland Paris - 100% Brexit Protection Guarantee

Brexit - frustrating right?

If you are uncertain about booking your visit to Disneyland Paris we completely understand and want to take away any uncertainty that you might have by putting your best interests first.

With our Brexit Protection Guarantee, should the worst happen and your holiday is interrupted due to transportation impacts by the effects of Brexit we will offer a 100% refund on your tickets as long as they have not been used.

This guarantee is only included on bookings for Disneyland Paris made on www.365tickets.co.uk. Please see a list of which tickets are included or excluded from the 100% Brexit Protection Guarantee below.

Tickets Included:

- 1 Day Ticket

- 2 Day / 2 Park

- 3 Day / 2 Park

- 4 Day / 2 Park

Tickets Excluded:

- 2 Day / 2 Park + Free Avengers Ticket

- 3 Day / 2 Park + Free Avengers Ticket

- 4 Day / 2 Park + Free Avengers Ticket

- Electorland

- Magic Pride

- Disney Loves Jazz

- Buffalo Bill’s Wild West Show

- Disney Express

- Group Bookings

 

Do you know what is even better?

There are no extra hidden fees or insurance costs for this protection. Everything is covered by 365Tickets.

 

How the 100% Brexit Protection Guarantee works?

Once you make an order for Disneyland Paris your order will be placed on hold to ensure you are completely protected. Rest assured whilst your booking is on hold your purchase and tickets are 100% guaranteed.

- Bookings will be processed 7 days before your selected visit date only - you can cancel and get a full refund of your booking before your booking is confirmed if your trip is impacted by Brexit.

- If you make a booking and your visit date is within the 7 day period your booking will not be valid for the 100% Brexit Protection Guarantee and will be processed by our customer care team immediately.

- All customers requesting their tickets to be processed before the 7 day period before the visit date will not be covered by the 100% Brexit Protection Guarantee.

- Once your booking is confirmed and processed by 365Tickets - no cancellation or refund can be applied

 

How to claim your refund?

We sincerely hope it doesn’t come to this but if your holiday to France is impacted by Brexit and you can no longer make use of your Disneyland Paris tickets, 365Tickets will refund you in full for your purchase.

Simply give us a call or email us with your order reference and we will look into offering you a refund once a claim is processed.

Please note:

- The card holder must make the cancellation or amendment request;

- If you choose to change your tickets, for a new date or a different product there could be additional fees.

- Please allow 10 - 15 working days for us to process your refund if your claim is valid

- Proof must be provided when claiming your refund that your trip to France has been disrupted, by impacts on transport due to Brexit (fuel shortages are excluded).

 

If you want to find out more about your purchase please give us a call on 0203 540 7707.

 

*Terms & Conditions

The 365Tickets Brexit Protection Guarantee is valid on all Disneyland Paris bookings made from the UK between April and May 2019, only.

If your trip to France is impacted by Brexit:

365Tickets will refund your tickets in full, or offer you an alternative date or product, the choice is yours.

The Brexit Protection Guarantee is valid if one of these impacts your travel:

- Access to France and across the borders are impacted;

- Transport such as flights are cancelled due to Brexit;

- Valid UK Passport problems when attempting to travel to France; and

- New transport procedures cause problems for your travel.

 

Important: Disneyland Paris Multi-Day tickets are undated and valid for a year.  We shall ask for your date of visit in a question during the booking process. If you do not answer this question with a visit date one of our customer care team will contact you to ensure we have a date of arrival for your visit.

If we are unable to get in contact with you after 3 separate attempts, your booking will have to be processed in the Disneyland Paris system and the Brexit Protection Guarantee will no longer be applicable. You will be unable to claim a refund in the event of your trip being disrupted by Brexit.

365Tickets reserves the right to withdraw the The Brexit Protection Guarantee in part or entirely, at their sole discretion.